Warranty Policy
Last updated: May 2026
At ASICREPAIR.in, we stand behind every repair we perform. Our warranty policy is designed to give you confidence when trusting us with equipment worth lakhs of rupees.
⚡ Warranty Summary
- ✅ 15-day testing warranty on all repairs (parts + workmanship)
- ✅ Warranty is specific to the repair performed — not the entire unit
- ✅ Free re-repair if the same fault recurs within the 15-day testing period
- ❌ Physical damage, power surges, and user-caused faults are excluded
What is Covered
Our 15-day testing warranty covers the following from the date your repaired device is returned to you:
- Workmanship defects — any fault arising from our repair process, soldering, or component installation.
- Replaced parts — all components installed by us are covered against failure due to defects in the component itself.
- Same-fault recurrence — if the exact issue we repaired reoccurs within 15 days of delivery, we will re-repair it at no charge (excluding return shipping).
What is NOT Covered
The warranty does not apply in the following situations:
- New or unrelated faults — issues not related to the original repair are not covered.
- Physical damage — damage from dropping, liquid contact, improper handling, or poor ventilation.
- Power surge / electrical damage — damage caused by unstable voltage, faulty power supply, or improper wiring at your facility.
- Tampered repairs — if the device has been opened, modified, or tampered with by a third party after our repair, the warranty is void.
- Inbound transit damage — damage caused during shipping to our facility is not covered. We strongly recommend transit insurance.
- Firmware or software issues — unless firmware was specifically part of the agreed repair scope.
- Normal wear and tear on parts not replaced by us.
How to Make a Warranty Claim
- Contact us within the 15-day testing window via WhatsApp (+91 82087 52205) or email (support@asicrepair.in). Include your Repair Reference Number (RRN).
- Describe the issue clearly — include photos or videos of the fault if possible.
- Our team will assess whether the fault falls within warranty scope and confirm via WhatsApp within 24 hours.
- Ship the device back following our standard Shipping Guidelines. We cover return shipping for confirmed warranty repairs.
- Re-repair turnaround: Warranty repairs are prioritised and typically completed within 48–72 hours of device receipt.
Parts Warranty by Category
| Component | Warranty Period | Notes |
|---|---|---|
| Hashboard Repair (chip-level) | 15 days | Testing warranty — covers replaced BGA chips and soldering |
| PSU Repair / Replacement | 15 days | Testing warranty — excludes surge damage |
| Control Board Repair | 15 days | Testing warranty — software/firmware excluded unless in scope |
| Cooling Fan Replacement | 15 days | Fans are mechanical wear components |
| Voltage Stabilizer | 15 days | Testing warranty — per manufacturer spec |
Limitation of Liability
ASICREPAIR.in's maximum liability under any warranty claim is limited to the cost of the original repair service performed. We are not liable for:
- Lost mining revenue or downtime costs during the repair period.
- Consequential or indirect damages of any kind.
- The market value of the device if repair is determined to be uneconomical.
In cases where a repair is assessed as uneconomical (cost of repair exceeds ~60% of device replacement value), we will notify you before proceeding and provide a written assessment report.
Warranty Questions?
Contact our support team — we typically respond within 30 minutes on WhatsApp during business hours.